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Effective Distribution Management: 08-09 Oct, Jhb

For any company that offers goods or services, it is vital to conduct efficient and cost-effective distribution in order to reduce operating costs, maintain customer service levels and sustain growth in today’s highly competitive marketplace.

This workshop will provide delegates with an understanding of the components required to create and maintain an effective distribution network and will also take into account some of the changing dynamics of our South African landscape. The content is a combination of proven methodologies and valuable perspectives. On completion of this workshop, delegates will be able to better understand: 

  • how to improve and maintain a high level of customer service
  • the costs associated with servicing customers
  • proven techniques to improve distribution strategy and execution
  • how to reduce distribution costs through improved efficiencies
  • how to apply processes and technology to optimise the efficiency of your operation
  • effective tools for problem solving distribution issues
  • how to measure performance effectively and create an environment of continuous improvement


A very informative 2 days that just gave me a reminder of how operational processes need to be analysed and studied and re-modelled.

      - David Frank, ID Logistics

I really took note on "concentrate on profits rather than revenue”

      - Shawn Uys, Kees Beyers Chocolates

Great refresher as well as feedback on current market trends. Mike's consulting knowledge and industry feedback was great. Have some constructive ideas to apply to my environment.

      - Mark Beattie, Inhep Electronics Holdings

It was very detailed, love the way he provides practical examples.

      - Banele Ngwenya, Landis+Gyr

Beyond my expectations - point of references going to be helpful at my work place and individual growth.

      - Collins Viyuyi, Fischer Stainless Steel Tubing


In order to maintain the interactive nature of this workshop, attendance is limited, so please reserve your seat early to avoid disappointment.

For more information, please visit www.vicenda.co.za or contact:

Email: karl@vicenda.co.za

Tel: 010 500 1006